Cebu’s electricity, water and telecommunications services down after “Odette”

TYPHON Odette (RAI) cut off electricity, water and telecommunications services in much of Cebu when it struck the province on Thursday evening, December 16, 2021.

It blew maximum sustained winds of 175 kilometers per hour near the center with gusts of up to 240 kilometers per hour when it crashed into Carcar City, in south Cebu, at 10 p.m. Thursday.

As of 7 p.m. on Friday, December 17, electricity was still off in many areas of Metro Cebu and Visayan Electric Co., which serves around 1.73 million people in the cities of Cebu, Mandaue, Talisay, Naga and four municipalities in most of Metro Cebu – Liloan, Consolacion, Minglanilla and San Fernando – have yet to give an estimate of when it could restore power to its franchise area.

“As much as we would like to revitalize our franchise area right away, the extent of the damage caused by the typhoon is preventing us from doing so. We will first clean the line before restoring power, ”he said on his Facebook page.

The company asked its customers to understand that it could not immediately address their concerns, saying its team members were also victims of the typhoon and also ensuring the safety of their respective families.

At 2 p.m. on Friday, the Cebu Metropolitan Water District (MCWD) said its supply from its bulk water supplier Cebu Manila Water Development (CMWD) in the city of Carmen was also increasing “gradually.”

MCWD cited the affected areas as the towns of Compostela, Liloan and Consolacion; the towns of Mandaue and Lapu-Lapu; and the following areas in Cebu City: MJ Cuenco Avenue, Lower Mabolo, North Recovery Area, Jetty Area; Barangays Carreta, Lorega San Miguel, Tejero, T. Padilla and Tinago; and part of Imus.

The CMWD facility sources water from the Luyang River in Luyang, Carmen, Cebu.

On Thursday, a few hours before Typhoon Odette arrived in Cebu, MCWD announced that its pumps had stopped working throughout its franchise area due to numerous service interruptions from Visayan Electric Co. and Mactan Electric Co. Inc.

He said his water supply to Carmen was also cut off because the water had turned cloudy.

Regarding telecommunications services, Globe Telecom said strong winds and torrential rains in Odette affected its data and mobile services in Visayas and Mindanao.

Globe Telecom said by 6 p.m. on Friday it had restored services to Zamboanga del Sur, Zamboanga Sibugay and Bukidnon as restoration efforts continued in other areas.

The affected provinces were Cebu, Bohol, Leyte, Southern Leyte, Samar, Iloilo, Eastern Samar, Western Samar, Negros Occidental, Negros Oriental, Siquijor, Guimaras, Dinagat Islands, Surigao del Norte, Surigao del Sur, Agusan del Sur, Agusan del Norte, Camiguin and Palawan.

Globe said the outages were caused by multiple fiber cuts and lack of commercial electricity.

The phone company said restoration efforts are underway and its LTE @ Home Postpaid, Broadband Wireline and GOMO services are up and running.

At 11 a.m. on Friday, Smart Communications warned that Smart subscribers in Mindanao could experience disruption in mobile data and voice services due to “multiple fiber-optic cable breaks” caused by Typhoon Odette.

“We have started sending emergency charging assistance to those heavily impacted by Odette so those affected can stay in touch with loved ones while we make the repairs,” the company said in a Facebook post.


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